Privacy and Cookie Policy

Our Privacy Policy is here to to inform you of the measures we take to safeguard our website, and of our practices regarding the collection, use and disclosure of information that you may provide to us via our website.

Your Consent

By using this website, you agree with the terms of this Privacy Policy, and we recommend you take this opportunity to read this policy fully. Information that you submit to us via this website is deemed to have been given your consent and that information will be handled in accordance with this Privacy Policy.

Your Anonymity

Whilst using this website, we implement several technologies to passively collect information about how our website is used. Log files are maintained and analysed of all requests for files on this website’s web servers. Log files do not capture personal information but do capture the user’s IP address, which is automatically recognised by our web servers.

IP Address – An IP address is assigned to you by your Internet Service Provider and in most cases these IP addresses are dynamic, which means they change each time you connect to the internet, restart your computer or your internet modem. They are generally considered to be non-personally identifiable.

Cookies – A Cookie is a tiny text file that stores information like an ID in the form of a random string eg. ID=12345678 to help improve your navigation experience and maintain things like a shopping basket or a preference you have set.

Session Cookies – A session cookie [ also known as a transient cookie ] is a temporary cookie that allows a website to remember your choices / preferences between pages. Typically when you close your web browser or restart your computer these cookies are removed and revisiting a site will require you to re-enter your preferences.

Persistent Cookies – This type of cookie is usually stored in a web browsers subfolder and will remain there until it is manually deleted or your browser is set to clear them after a predetermined period of time. This website does not use persistent cookies.

Internet Tag – These are sometimes referred to as a web beacon, single pixel GIF or clear GIF. They are used to send anonymous information such as browser type, IP address, Operating system and referring page back to our server logs. This allows us to maintain the structure and integrity of our website. This website uses Internet Tags.

Navigational Data – This type of data consists of Log Files, Server Logs and Clickstream Data and is used to improve site content and navigational hierarchy.This website uses Navigational Data


To make this site simpler, we sometimes place small data files on your computer. These are known as cookies. Most big websites do this too.

They improve things by:

  • remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
  • remembering information you’ve given (eg your postcode) so you don’t need to keep entering it
  • measuring how you use the website so we can make sure it meets your needs

Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.

To learn more about cookies and how to manage them, visit Or please read on to find out more about how and where we use cookies.

Measuring website usage (Google Analytics)

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

The following cookies are set by Google Analytics:

Name Typical Content Expires
_utma randomly generated number 2 years
_utmb randomly generated number 30 minutes
_utmc randomly generated number when you close your browser
_utmx randomly generated number 2 years
_utmxx randomly generated number 2 years
_utmz randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search) 6 months

Other Cookies

Name Typical Content Expires
session randomly generated number included in website pages to maintain the navigation experience. when you close your browser randomly generated number to maintain the shopping basket. when you close your browser

Links to Other Websites

Our Site may provide links to other websites for your convenience and information and this Privacy Policy will not apply to those. These websites may have their own Privacy Policy and we recommend you read them if you visit any linked websites.

How to Get In Touch With Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by:

Registered Office:
One Oaks Court
Warwick Road
United Kingdom

Telephone: +44 (0) 800 111 4011
Fax: +44 (0) 20 8830 9585


Updates to Our Online Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to reflect changes in our personal information practices. The date displayed at the top of this page indicates the last update version.

Confidentiality & Security

Information gathered by or submitted to this Web site will not be shared with any third parties other than where we may need to disclose such information to be able to provide you with a service you have requested.